It could be either way. If your required skill set coincides with our bench talent or soon-to-be-released pool, we can send you profiles from our current talent pool. If not, we are happy to do on-demand short-term and long-term hiring on your behalf, and we will give you enough choices of pre-screened candidates to select from.

• https://clutch.co/profile/ishir#review-1713344
• https://clutch.co/profile/ishir#review-233913

We have a 3-tiered process for internal screening. First, the candidates must pass through 1 or 2 levels of coding challenges and technical panel rounds, along with a cultural fitment round, before passing them to you.

If we happen to have an on-bench talent for your req, then it could be within a day that you can meet the first candidate. We typically have a readily scanned pool of the most trending skillsets, so you strive to provide at least one candidate in 48-72 hours for your screening.

If your ask is for a full-time resource for a specific period of time or a long time, then they will be 100% on your project with no split of time anywhere else. They will be hired by us to become our employees. However, there could sometimes be specific needs or unique skillset or location preferences, for which we have to hire contractors.

Of course, your decision will be the final one. You will screen them, assign them coding challenges, and can also ask for a second round in case you have some doubts uncleared in your mind about the candidate.

We take full responsibility for developers’ cultural fitment discipline however, there could be instances where if the developer is not able to perform due to his lack of experience or knowledge. We have zero tolerance for indiscipline and lack of integrity shown by our employees and we don’t wait for someone to tell us to replace them. However, in case of performance issues, we give a fair chance to the resource to show improvement and for this purpose, we encourage the reporting manager on the client side to highlight gaps in real-time, record their feedback, and give them time to improve. With that said, if no improvement is recorded despite adequate warnings/area of improvement notes we will work on a replacement.

While we have in-house teams and we are constantly hiring, we have a robust network of partner agencies and recruitment teams in more than seven countries.

It should be one year for regular hires, especially offshore resources from our India center. For contractors on nearshore, there is no minimum but at least three months is expected.

Your resource will become an extension of your team and should be treated as such. You will set their key performance areas and development goals. However, ISHIR will provide a dedicated account manager based in India who will address and handle any local support issues, working with our onsite HR manager to ensure your resources are well cared for and are working effectively in a positive environment.

The of hiring a dedicated Resource is quite simple. You need to do is tell us what role, skill or process you would like to outsource and we look into our pool of Resources and find the right resource for your team. We will set up interviews. Once you find a Resource you are comfortable to work with, we will allocate them dedicated to you.

Our clients like control and want to supervise and communicate with their Resources directly. We however, assign an Account Manager and an Outsource Coordinator to your account to help in bridge any gaps. The Outsource Coordinator acts as a point of escalation in case there is a need for them to intervene.

Yes, if the client is dissatisfied with the performance of a particular Resource, ISHIR ensures timely replacement. The replacement Resource can take up to 2-4 weeks in case someone is not available in the pool.

ISHIR employee onboarding formalities take up to 2 business days. However, the onboarding process of the client may take a week or 10 business days.

ISHIR is committed to providing highly skilled and top quality talent to our clients at a nominal cost. Internally we price the resource based on Cost Plus model. We maintain high satisfaction level with our Resources by ensuring they get paid on time, get the best working environment and long term working relationship with our clients. This ensures long term commitment from our Resources and higher satisfaction levels for our Clients and Employees. We keep our costs competitive by reducing the risks associated with poor hiring, filtering Resources for culture, capability and character, being selective about the clients we work with, and minimizing risks of doing business due to delayed payments from clients.